User Guide

Gwanak Fitness Center
02-881-9081
Registration
Registration Period
Register online from 20th day to the end of each month for program of next month For not residents of Gwanak
Residence Halls, register on site from 25th of each month (only Crossfit)
Registration Process
  1. Course Registration

    Gwanak Residence Halls homepage >
    Fitness Center >
    Course Registration (or Registration)

  2. Payment

    Online Payment(For resident families, payment must be done in person with the required documents)
    ※ Cash payment is not accepted.

  3. Membership Registration

    Visit to the center on the first day to register your membership

Note regarding Payment
Payment cancellation after card payment is not done automatically.
Refunds are done manually after an application is filed, so take caution before a payment.
Fitness Center New Users
Visit and register membership at the fitness center (or multipurpose fitness center)
  • Please prepare your sneakers (Not allowed with sleepers, sandals, hills, etc.) and own water bottle.
Refund / Changing Course Policy
Sort
Regulation
Refund
  • Refund due to program cancellation: 100% refund
  • Refund due to member’s fault/cause (resignation, ailment, travel, other personal reason)

Fair Trade Commision (in accordance with Consumer Dispute Standard)
  1. ① 5 days prior to program start: 100% refund (municipal law)
  2. ② Prior to program start: refund after deducting 10% of the total payment
  3. ③ After program start: refund after deducting 10% of total payment + usage fee of program the day of cancellation
  4. ④ The calculation of the refund amount is based on the price before the discount rate is applied.

  • Fair Trade Commision (in accordance with Consumer Dispute Standard)
  1. ① Calculated by assuming 2 or more sessions per week : 30 days
  2. ② Calculated by 1 session per week : 4 sessions for montly payment

Start Day?
  1. ① If the agreement is based on number of usages ( 1 session per week program), Start day refers to initial usage date
  2. ② If the agreement is based on a time period, ( 2 sessions per week program) In most cases, start day refers to the first day of every month
Changing
  • G.X program class change (same rules for current/new members)
  1. ① Change Period: 25th of each month ~ 7th of next month
  2. ② Other: only possible for changes within program capacity / programs with same fee
Note
  1. ① Refund is impossible for expired programs.
  2. ② Refund will be conducted based on date of refund request, we urge you to request refunds as soon as possible